Monthly Archives: April 2012

My Social Media Training Workshop Presentation

Tweet My Social Media Training Workshop Presentation available now for download

Social Media Case Studies

Tweet -SAS QR Campaign – Couple Up to Buckle Up -La Pire Haleine du Monde Having the breath of a goat can do more damage than you think! -A DRAMATIC SURPRISE ON A QUIET SQUARE To launch the high quality TV channel TNT in Belgium we placed a big red push button on an average […]

My Social Media workshop at Bahrain eGovernment International Forum 2012

Tweet I would like to thank Social Media Club Bahrain (Twitter & Facebook) for hosting me and asking me to do the training 🙂 The crowd was mixed between private sector as Ekkanoo, Zain Bahrain, MenaTelecom & Batelco and Public sector of maybe around 15 ministries. I talked about What Social Media fuss is all […]

Customer Service online experience went wrong!

Tweet There was an incident with a food delivery service and customer comment on restaurant’s Facebook page was deleted. He had a screen shot and after posting it, a lot of people shared it on their facebook wall. I had a chat with him and he agreed on answering some Questions I sent him via […]